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To do so, refer to your security software's support website. If the sim launches normally after disabling your security program, whitelist Microsoft Flight Simulator before turning the program back on. Sample of Virus & malware checkers that have been known to prevent Microsoft Flight Simulator from launching:.To do so follow the instructions from your manufacturer. If your antivirus or anti-malware falsely flagged Microsoft Flight Simulator remove the file from quarantine if necessary then whitelist Microsoft Flight Simulator. Temporarily disable your security program(s) before launching Microsoft Flight Simulatorįalse positives occur when your antivirus software incorrectly identifies safe software as malicious. A folder exclusion will apply to all subfolders within the folder as well. Select Add an exclusion, and then select Microsoft Flight Simulator.

Under Virus & threat protection settings, select Manage settings, and then under Exclusions, select Add or remove exclusions.Go to Start > Settings > Update & Security > Windows Security > Virus & threat protection.Stop Windows Defender from blocking Microsoft Flight Simulator by adding the launcher to the exclusions list Open "Windows Security" > "Virus & Threat protection" > "Manage settings".In the Cortana search box, type "Windows Security".Open Windows Defender and turn off real-time protection. Check that the Startup Type is set to " Manual" or " Automatic"Īntivirus and malware checkers can close down or prevent certain applications from launching, even if they are legitimate and safe.In the list of services search for " Microsoft Store Install Service".In the Cortana search bar, type " Services" then click Open.MAKE SURE THE MICROSOFT STORE SERVICES ARE RUNNING Finally, run chkdsk to detect and repair logical and physical issues that may be affecting your drive. We also recommend installing the Xbox app to authenticate your game. You receive the error message " Flightsimulator.exe has stopped working."įirst, please ensure that your security software isn't blocking the launcher, then reset the App and the Microsoft Store cache and reinstall Gaming Services.Nothing happens after clicking the "Play button" in the Microsoft Store but there is no error message.Check the Store for more info about Microsoft Flight Simulator.